QuestMark
We stand behind our work!
QuestMark’s flooring and traffic solution warranties give you peace of mind that your investment is protected. The Aesthetic Warranty is a Single Source gloss and Dustproof Warranty covering all material, labor and tooling used to maintain your gloss.
Polished Concrete - DiamondQuest Dustproof Warranties
| Gold 10-Year | Platinum 15-Year | Diamond 20-Year | |
Peace of mind for long-term product consistency | |||
On-site training of the customer’s cleaning personnel | |||
Maintenance guidelines for daily cleaning | |||
24/7 customer service with direct call access | |||
Online floor management through CentiMark’s Digital Customer Experience | |||
Must use DiamondQuest pads and cleaner for eligibility | |||
Guaranteed minimum reading of 30+ gloss for three years | |||
Guaranteed gloss reading within 10% of the original finished floor gloss reading for five years | |||
Maintenance warranty calculator | |||
Monthly/quarterly inspections | |||
Static coefficient of friction readings | |||
Gloss readings in designated areas | |||
Inventory and inspection of cleaning supplies, cleaning equipment and procedures | |||
Scrub and burnish services | |||
Transferable warranty - one time | |||
Safety assessment and recommendations | |||
DiamondQuest pads and cleaner are provided |
QuestMark Floor Coating Warranties
| Gold 10-Year | Platinum 15-Year | Diamond 20-Year | |
Peace of mind for long-term product consistency | |||
Repair guidelines for standard upkeep | |||
Preventative maintenance program to prolong the live of your investment |
FAQs
Does your commercial floor warranty cover both labor and materials?
Yes. Our Single Source Warranty is comprehensive, covering all materials, labor and tooling.
Are there requirements to keep the commercial floor warranty valid?
Yes. For higher-tier warranties, you must follow our maintenance guidelines and use approved tools and cleaners.
Does QuestMark Flooring help train my staff?
Absolutely! We provide on-site training for your teams and detailed maintenance guidelines.
Have a representative contact me to Book a Demo
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General Information
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